Cities Temporarily Alter Utility Policies Due to COVID-19

In anticipation of the growing hardship posed by the economic effects of the COVID-19 Coronavirus, City of Alcoa and City of Maryville electric, water and wastewater utilities suspended cut-offs and new late fees from March 25 until April 23.
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Visit the websites at City of Alcoa and City of Maryville for more information. City of Alcoa customer service staff are available by phone at (865) 380-4700. City of Maryville customer service staff are available by phone at (865) 273-3456.

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